Join Our 90 Minutes ServiceNow Masterclass
Become aServiceNow ITSM Developer.
Build Smart Workflows, Turn Skills into Success, Accelerate Your Career.
What you’ll get in the 90 minutes Master Class
The full ITSM lifecycle
Incident, problem, change, request, knowledge — configured, customised and demoed on a real PDI you own and keep.
Flow Designer + Rest API integration
No-code automations that read as senior. REST steps, retries, response mapping — the patterns review panels look for.
Scripting that holds up
Server-side JavaScript, business rules, client scripts, ACLs and script includes — written defensively, not magically.
Data model fluency
Tables, references, sys_dictionary, dot-walking. The mental model that turns "I am stuck" into "I know what to grep".
Now Assist & GenAI
Resolution suggestions, summarisation, virtual agent — the 2026 layer most resumes still do not have.
Cert-ready + interview-ready
CSA + CAD prep mapped into the cohort. Plus mock interviews, real implementation scenarios and senior-style scoring.
Projects You’ll Build
- Platform Foundations
- ITSM Core
- Flow Designer & Rest API integration
- Scripting Depth
- Now Assist (GenAI) & Reporting
- Cert + Hiring Sprint
- 3 Capstone Projects (End-to-End Solutions)
- INC0012Login failure — SSO timeoutOpen
- INC0011Email sync delay (Exchange)Ack
- Request Laptop
- Software Access
- Network Access
- Email Access
Why Learn With Us?
- Job-based curriculum
- Real-time trainer support
- Live platform instance
- Code labs and best practices
- Regular assessments + reviews
- Placement guidance and referrals
Who Should Join?
Why This Course Pays Back
Real numbers from the last 12 months of Raj Cloud cohorts. These are the outcomes the next session is engineered to put on your résumé.
Top Hiring Companies
& 500+ more partner companies across India and abroad.
What our students say
“I went from a help-desk role to a ServiceNow developer offer. The ITSM end-to-end build — Incident, Problem, Change wired together — is exactly what my interviewers drilled on.”
“Flows, Business Rules, Script Includes finally clicked because we built them on a real instance, not slides. The Now Assist (GenAI) module was a genuine differentiator in interviews.”
“Clean, practical, and honest. They show you how the platform behaves in production — UI Policies, ACLs, Service Portal — not just the certification theory.”
“The mentor reviewed my update sets and scoped app line by line. That kind of feedback is rare. I had a portfolio instance to demo before the cohort even ended.”
“Came from a non-IT background and still kept up — the pacing is deliberate. The CSA mapping plus mock test got me certification-ready alongside real project work.”
“Worth every rupee. Real ITSM workflows, real GenAI use-cases, and warm intros to hiring partners. Signed a ServiceNow admin offer five weeks after finishing.”
Where 20,000+ engineers got their break.
Real names. Real companies. Real offer letters.
“Raj Cloud's AWS course is the only one that actually showed me how things work in production. Got placed at Infosys within 3 months.”
“The curriculum is incredibly well-structured. Every module builds on the last. I went from zero to deploying containerised microservices.”
“Finally a course that doesn't waste your time. Pure depth, zero fluff. The Kubernetes module alone is worth the entire fee.”
“Raj Cloud's AWS course is the only one that actually showed me how things work in production. Got placed at Infosys within 3 months.”
“The curriculum is incredibly well-structured. Every module builds on the last. I went from zero to deploying containerised microservices.”
“Finally a course that doesn't waste your time. Pure depth, zero fluff. The Kubernetes module alone is worth the entire fee.”
“Raj Cloud's AWS course is the only one that actually showed me how things work in production. Got placed at Infosys within 3 months.”
“The curriculum is incredibly well-structured. Every module builds on the last. I went from zero to deploying containerised microservices.”
“Finally a course that doesn't waste your time. Pure depth, zero fluff. The Kubernetes module alone is worth the entire fee.”
“I studied at multiple platforms before. Raj Cloud is in a different league. The instructors actually work in the industry.”
“The project-based approach forced me to build real things from day one. My portfolio got me an interview at 4 companies.”
“Excellent mentors who are always available. The community of learners is also incredibly supportive. 10/10 would recommend.”
“I studied at multiple platforms before. Raj Cloud is in a different league. The instructors actually work in the industry.”
“The project-based approach forced me to build real things from day one. My portfolio got me an interview at 4 companies.”
“Excellent mentors who are always available. The community of learners is also incredibly supportive. 10/10 would recommend.”
“I studied at multiple platforms before. Raj Cloud is in a different league. The instructors actually work in the industry.”
“The project-based approach forced me to build real things from day one. My portfolio got me an interview at 4 companies.”
“Excellent mentors who are always available. The community of learners is also incredibly supportive. 10/10 would recommend.”
Trainer · CEO · Certificate
- ServiceNow Certified Specialist
- 9+ years hands-on experience
- ITSM Architect at Big 4 MNC
- Delivered multiple enterprise-scale ServiceNow transformation and automation projects across industries
- Achieved an 80% placement rate through industry-focused training and mentorship
- Proven track record of preparing candidates for ServiceNow certifications and interviews
- Worked with global clients across Banking, Healthcare, Retail, and Technology domains
- Guided hundreds of professionals in transitioning into high-demand ServiceNow careers.
- 15+ years in IT services and data engineering
- Founder of a placement-first training studio
- Empowered 20,000+ learners into industry roles
- Active hiring-partner network across Bengaluru, Hyderabad & Pune
- Delivered training programs for 100+ batches, corporate teams, and educational institutions
- Helped organizations identify, nurture, and hire skilled technology professionals
- Built a strong ecosystem connecting learners, trainers, recruiters, and industry leaders
- Mentored emerging trainers and scaled India-wide delivery teams
Our goal is simple — prepare you with real skills, real projects and real opportunities.
Detailed Course Content
Six engineered modules. Each one ships with hands-on labs, a real review and a portfolio-ready build at the end.
Platform Foundations
- PDI setup, navigation and the application picker
- Tables, fields, references and dot-walking
- Forms, list views and UI policies the senior way
- User administration, roles, groups and delegation
ITSM Core
- Incident, problem, change — process and configuration
- Service catalog items, variables, variable sets
- Knowledge management and self-service
- SLA definitions, schedules and breach automations
Flow Designer & Rest API integration
- Flow Designer — triggers, actions, sub-flows and error handling
- REST API integrations with 3rd party applications
- MID server basics and the bits hybrid clients need
Scripting Depth
- Business rules, client scripts and the order of execution
- Script includes, ACLs and the security mental model
- GlideRecord, GlideAggregate — querying patterns that scale
- Scoped applications and the senior approach to packaging
Now Assist (GenAI) & Reporting
- Now Assist — incident summarisation and resolution suggest
- Performance Analytics — dashboards stakeholders actually open
- Predictive Intelligence basics and when each model lands
Cert + Hiring Sprint
- CSA + CAD exam mapping with weekly mock tests
- Two implementation case studies for portfolio defence
- Mock interviews scored by senior architects
- Referrals into global system-integrators hiring this quarter
Placement Process
Why Choose Us?
Five reasons cohorts ship faster with us — proof points, not promises.